Average Reviews:
(More customer reviews)I transferred my Vonage phone service to Phone Power. After about a month of service, I couldn't be happier. The call quality is great compared to Vonage and I no longer have audio problems which constantly plagued us where the audio would only work in one direction. We even tried switching the Vonage adapter and my cable modem and router without any success. Phone Power on the other hand worked immediately, my phone number was transferred on the day that they stated and is staffed and operated in the US, unlike Vonage which outsources tech support overseas.
Another great benefit is the free virtual 2nd line option which allows you to make and receive two calls at once with your primary phone number. The USB phone adapter for your computer is also very handy and you can plug a standard phone into it just like Magic Jack or use a headset and mic. Another little known fact is that you can get a soft phone which support will provide if you ask and you just install the software on your computer (does not require the USB adapter) that allows you to make and receive phone calls with your headset and mic.
Phone Power has a voice mail fax option as well which will send you a fax even if you don't have a physical fax machine and picks up during a voice mail if it hears a fax tone.
So far I highly recommend Phone Power, the service has been excellent and customer service great as well. I am on the two year plan for $199.00, not including taxes and haven't looked back at Vonage and don't miss it at all. Additional lines are reasonable also, unlike Vonage which charges the same price as your primary line.
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