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(More customer reviews)As an FYI, Amazon has this product listed 3 different ways as "Motorola Surfboard Broadband Cable Modem SB-5101" and as "Motorola Surfboard SB5101 Cable Modem" and as "SURFboard Cable Modem". All are listed at 3 different prices, too!
I did a little bit of homework, and the Motorola seemed to have good reviews. This product is supposed to be the same in function as the SB5120 except that the SB5101 uses a slightly different chip set.
I chose to buy a cable modem so that I could replace the rental unit from the cable company. Make sure your cable company supports this cable modem before buying!
For my setup, I have my cable service from the evil Comcast, my cable modem, and an older Linksys wireless router. The day my Motorola cable modem arrived, I took it out of the box, glanced at the Quick setup guide, and plugged it in. I called Comcast, navigated through their Byzantine automated phone menu system, and read off the MAC ID to the tech services person. He did some stuff on his end to first recognize the new cable modem. Then he had to do some other configuration on his end because of the router. Once that was done, viola! We've been using the cable modem for the past week or so without incident.
To me this is the best kind of electronics product. It takes ~30 sec to hook it up, and once it's done, you can forget about it. It took longer to open the package (and much longer on the call with Comcast) than it took to hook it up.
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With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps--3 times faster than earlier modems! With Ethernet and USB connectivity, installation couldn't be simpler (just follow these steps (PDF, 2 MB)). A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.
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