Average Reviews:
(More customer reviews)I ordered this modem hoping to replace the leased modem from Comcast to save a few bucks now that they have increased the lease fee to $5 a month. Got it from State Street deals and it was shipped promptly (shipment fullfiled by Amazon). I made sure that this model (DPC2100) is on Comcast's supported modem list before I ordered.
However, after working with Comcast tech support for a long time, we failed to make to the modem to respond to head end request for initialization.
So this box goes back to Amazon. I was hoping to get a replacement when I requested MRA, but they don't provide an option for exchange.
I would like to hear other customers' experience on using this modem with Comcast.
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