Average Reviews:
(More customer reviews)I used previosly the modem model 5041 over 5 years already. There were issues with connection at first time, but it was solved when I called to my provider (Comcast by the way). Since then I never had any problems with this equipment. I would keep it till it die of the old age but on Dec 14 2009 Comcast upgraded its network so I had to pick new modem from their approved list of modems for 3 days before of marked day. I checked reviews and picked the ZOOM 5241. I have wireless router (linksys 54G) connected to my 5241.
What did I do for setup.
1. Unplugged old modem from power, coaxial and router,
2. Plugged new modem 5241 to his power adapter, coaxial cable and router (with RJ45 connector),
3. Lunched Internet browser (Firefox or IE),
4. I got Comcast page with instructions automatically (It wouldn't let go for another until setup is done),
5. Followed technician instructions (which not require any special skills),
6. Entered my current account number and Comcast shown me all my data including physical and mac addresses. I did not plug in directly from modem to PC. At first Comcast did not pass linksys. I just ignored it and "run diagnostic" (which is just a button) again. Everything was set up automatically. After too reboots I got perfect connections wire and wireless.
Downloading speed jumped up dramatically.
PS. One week later.
Zoom 5241 works now with renewed Comcast network very good. However once I lost connection but because of the my LinkSys 54G wireless router. After I hit reset button on it I got all my connections back. So it was a linksys issue. Right now Zoom + Linksys work flawlessly. And I noticed that downloading speed went up about 10 times faster (Limewire from 15-24 Kbs to 200-500 Kbs - 250 average).
Well 5041 is useless for Comcast IP for today anyway but 5241 works perfect. I picked mine in Fry's Electronics with described above characteristics for $54.
Good luck
Click Here to see more reviews about: Zoom CableModem 5241 - Cable modem - external - USB / Ethernet - 42 Mbps
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