Average Reviews:
(More customer reviews)This NAS case is easy to setup and works fine for windows, but although the manual claims it works with OS X, I was not able to access it from 10.6.6 and spent several days researching and attempting with SMB and otherwise. The manual is very brief. I did upgrade the firmware along the way and some of the features did not work right. I was not able to set a hard IP for the unit. Although I could ping the unit and access it with a winxp box, I could only see the box, but not authenticate with SMB. I had a simplenet previously and went to a NUS1000 which works great all around with the latest firmware on OSX and all win boxes. You must set it up with a winX machine first though. I used a vm on a mac to do it. Once you've done that and upgraded the firmware you can configure it with win or OS X with almost any browser. Use FAT32 ext for the partition.
02/11/2011 Update
I received a email with firmware upgrades from coolmax. The instructions he gave me in the email to make the NAS work were as follows:
1. Using USB, delete all the partitions made on the drive
2. Create another partition but DO NOT format the drive.
3. Remove USB and plug RJ45/Ethernet cable
4. Reset the unit.
> When you reset, you turn on and press the reset immediately before the
> lan port blinks for 10 seconds. Turn it off and use scantool to
> search for ip again.
5. Once you have the IP address, do not use scantool to configure the NAS; use web interface.
6. Login to web interface
7. Format the drive using web interface
8. You have the option to do the firmware update again; the attachment contains 3 firmware updates. You can choose any of the three.
9. You should be ready and all else are in the manual
They sent me 3 versions of the firmware of which 2 I tried. The firmware version R3282-1.56d W1.31 works perfect for Win or Mac platforms and is much faster and more reliable than the NUS1000 now. I must forewarn anybody that you need to use smb to access the cn-390 (CMD K) on a mac. I'm used to a corporate environment and this is typical. Initial access/setup will need to be done on a win machine or VM. Although I got a very good firmware upgrade for the NUS1000 I decided to send it back because I have had it crash during long copy sessions and this cn-390 has not. They're support email is: tech@coolmaxusa.com
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