Average Reviews:
(More customer reviews)I can tell you all you need to know about this router in one sentence: Do not buy it or you will regret it. Don't say I didn't warn you.
This router feels fragile and flimsy, and it is. I bought it in May and it worked fine until August, when I moved it to a different room and plugged it into a new outlet. Then it stopped working. I have had SMC routers in the past, and this has happened to me before: the router works fine for a while, but it cannot withstand any kind of handling, no matter how gentle.
Worse yet, when I called SMC technical support to get an RMA number so I could return the router for a new one, they insisted that I spend over an hour trying one thing after another to make it work. Sorry, but it is simply not worth over an hour of my time to try to repair a $49 router, especially when I know from experience that it cannot be repaired and I need a replacement. Eventually, I asked to speak to a supervisor, and was put on infinite hold.
In the end, I did what I should have done from the very beginning: toss the SMC in the trash and buy a Linksys router. (Netgear routers work well, too.) The Linksys feels far more solid, and I expect it will be more durable and reliable as well. I have never heard anyone say anything positive about SMC routers; trust me, you won't be the first!
Click Here to see more reviews about: SMC SMCWBR14-G2 Barricade G 2.4GHz 54Mbps Wireless Cable/DSL Broadband Router
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