Average Reviews:
(More customer reviews)It is not a great piece of hardware, but it WORKS for what I needed it to accomplish. I wanted an automatic single-line switch for a HP all-in-one fax, Panasonic answering machine, and a couple of phone extensions. This product works with the local caller ID service, something similar competing products seem to have difficulty with.
The documentation is simple and easy to read, but is certainly not a great guide to the operation and user interaction of this product. The CS3.0 documentation is about as good as what I got with my answering machine - it at least seems to be written by a person that writes acceptably in U.S. English. However, these instructions provide the bare minimum to get the thing plugged in and working. I would suggest the buyer be prepared to experiment with the configuration options and live with the expectation that trial and error will be necessary to get it working to their satisfaction.
One important note: I wanted an "automatic switch" for a single telephone line. Per the enclosed product instructions, I have to choose the "Automatic Answer OFF" setting to get the CS3.0 to manage my telephone line devices the way I need it. Go figure.
Another reviewer here indicated great dissatisfaction with this product. After going through the setup of this product hands-on, I can understand the potential for becoming frustrated. I would further suggest that anyone that has concerns of whether the CS3.0 will work for their needs, should call the manufacturer and ask some very direct pre-sales support questions. Good luck!
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