3/14/2012
Digicom DC-SP6900 6900 Joule Surge Protector with Phone and SAT/Cable Line Protection Review
Average Reviews:
(More customer reviews)Product description indicates this unit comes with a 9 foot power cord...which is why I ordered it. Unit I received had 6 foot power cord. Unit shipped also does not come with the accessories indicated in description. No coax, no phone cable. I contacted seller and will update this review after I see how they plan to correct this. Update 8/26: Seller indicated they did have the same model with the 9 foot cord and indicated accessories, but refused to send replacement until I returned the incorrect one. They then sent an email with return instructions insisting I would have to PAY for insured return shipping!! They acknowledged there was a model with a 9 foot cord as advertised in their specs, and that they did not send me that model, but did not seem to find any fault with themselves? Beware the east coast online electronics retailers!! Took advantage of Amazon A-Z Guarantee and had my refund in 3 days. AMAZON'S CUST SERVICE IS ALWAYS NO HASSLE AND AWESOME!! I always buy items that indicate "Shipped from and sold by Amazon" when possible, but took a chance this time. Who came through....47th Street Photo? NO!! Amazon did!!
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