9/06/2012

Grandstream GXV3140 IP Multimedia Phone Review

Grandstream GXV3140 IP Multimedia Phone
Average Reviews:

(More customer reviews)
Believe me I have been waiting for this long time.
5 Years back I was already considering a solution like the GXV3140.
At that time the devices came with some kind of VOIP account bundle. So I was skeptical.
Especially Grandstream as a budget maker has a long history for hit or miss products.
If Grandstream can pull this product of the right way, make it work and actually deliver on the promises the brochure gives then this will be a 6 star product.
Grandstream has been promising before features that didn't make it into later firmware versions. So when I heard the GXV3140 comes out with all this killer applications built in I was even more skeptical.
The GXV3140 is clearly a device that focuses towards "one size fits all" - in other words - quantity.
The GXV3140 must be Grandstream's answer to the Germans "Eierlegende Wollmilchsau."*
- Skype
- Twitter
- Facebook
- Google voice
- Browser
- IM (Gmail, MSN, QQ, Yahoo)
- Weather
- Calender
(Display of holiday names in local language)
- Currency converter
- Calculator
- Stock ticker
- RSS feeds
- Mp3 player
- Internat radio (streaming)
- phonebook
- 3 sip accounts
- TV out connection (audio/video)
- USB port
- SD slotWith this vast amount of functionality the device can literally fulfill "little" technical wonders.
As a sidenode: The "bigger" wonders are fulfilled by you during the configuration period ;-)
The key to this success is that - after configuration - the user can enjoy all those applications without PC knowledge.
With all this privileges comes of course a new level of responsibilities. So keep in mind that running so many applications on a network device naturally increases the risk of becoming unstable.
The good thing (from security point of view) is most applications need to be started first before they can be used.
So first advice I would give is to update to the latest firmware.
(Users have been complaining about stability on earlier version.)
--- Update June 2010: ---
Since the official GA release of Firmware 1.0.1.18 (GA) on 24th August 2009 the phone has come a loooong way.
It became considerably more stable and usable.
--- Update November 2010 ---
Latest firmware version is 1.0.7.3
--- Update March 20111 ---
Firmware was overhauled and Interface feels now fast and snappy.
Especially web browser seems to have been improved again.
--- Update April 20111 ---
Linux Skype Ver. 2.2.xxx is now fully working with the GXV3140
This means that Grandstreams GXV3140 / Skype client now fully works with Windows / Mac / Linux Skype clients !!
Lets hope that next Skypes mobile client versions will include H.264 video.Its pretty cool to have that much functionality after the initial 4 days of configuration.
So I don't need to startup my PC for smaller tasks anymore and my desk looks cleaner too.
My only complaint (for now) is that 3 sip accounts is no way enough for me.
(I would require roughly 6+). If you use 3 incoming DIDs (Tokyo, London, New York) with different providers and 3 others for outgoing calls than you already have an issue.
It can be an invaluable advantage to change the provider at a push of a button when the carriers voice quality varies. (as it does with many budget providers).
Having said that The GXV3140 has a remarkable voice quality even when the network is sluggish.
I am (still) a long term (5+ years) SNOM 360 user (and fan) and was buffled that the GXV3140 delivers even better voice quality.
The voice is literally crystal clear. Your partner will hear you taking a breath in and out. (and that's no joke !!)
I have to confirm yet if Netmeeting will work with it.
Ekiga does (think of it as a sip based Netmeeting) and there are other compatible softphones out there too like f.e portsip, eyeBeam etc.
Its pretty cool that you can receive PC calls.
This means that your partner does Not have to buy the GXV3140 if (s)he doesn't want to.
The video experience itself is pretty cool too, you can start to consider it a replacement for a video conference system.
For ADSL / SOHO users:
With Video Bit Rate : 256kbps it feels still like a web cam experience.
But, the video size is sufficient to confirm that its your mum on the other side.
That alone can make it worth if you live far away from people you care about.
I have read stories about it being used in health care as well.
For professional users:
With Video Bit Rate : 512kbps - 1024kbps it delivers quality like a video conference system.
The video can be output on your TV screen.
The quality is so good that it will bring tears (not only) to your granny.
That stuff just wasen't possible not so long time ago.The key to being able to enjoying it is the networks latency and that is where you (usually) don't have influence in long distance calls.
Nevertheless we have been running tests between Tokyo (Japan) and Frankfurt (Germany). The slower end of the line ran on a DSL 384 kbps SOHO connection.
We found that it gave us sufficient performance to make us want to deploy it further.Summary:
Spending $250 on a VoIP phone is not cheap, but with this amount of functionality its well worth considering. You get the most used functions accessible from your desk for the fraction of a power consumption a PC has.
In addition it also offers non technical users accessible functionality in a new package.
If you think about being able to see the people that are close to you, whether or not they are within the same building or on the other side of the street, the country or the ocean, then this alone is a big time motivation.
While the video experience alone might be the most attraction for some, for me its really the combination with the other applications that pull each separate function together and make it a whole package.
Also note while most phones are not used when you dont call, this phone has a screensaver, digital photo frame function, mp3 player, internet radio streaming function, weather function, currency converter etc. all build in.
Have I even mentioned yet that the interface currently already supports 11 languages ?
English, French, German, Italian, Portuguese, Spanish, Chinese (twice), Korean, Japanese etc. - (the last language I am guessing is either Russian or perhaps Greek).
Overall, in its current state I think its well worth 4 stars.Three things that immediately got my attention:
First, upgrade your phone to the latest firmware.
Second, I personally would like to see the GXV3140 offer at least 6 sip accounts.
This way I could take all current accounts from the "old" phone over to the new phone.
Thirdly, I would loved to see the device design more elegant and in different colours than black. (f.e coffee cream or pearl white) perhaps at some time skins will be available in several colors.
* A fairytale pig, which in addition gives milk and lays eggs and with a skin made of wool. You get the idea ? ;-) This product shows Grandstreams commitment to develop it towards a six star killer application.--- Stay tuned ---


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